goya9 Terms and Conditions —
Your Rights & Responsibility

These Terms & Conditions (hereinafter "Terms") apply to the goya9 platform and all its services. goya9 is an online gaming platform offering casino, Sports Betting, and live gaming services to users in Bangladesh and other selected regions.

In these Terms, "you" or "user" refers to any registered or unregistered visitor of the goya9 platform. "We", "platform", or "goya9" refers to this website and its operating company.

By using goya9's services, you agree to comply with all of these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using goya9.

A personal account is required to use goya9's services. Each user may only register one account. Operating multiple accounts is strictly prohibited.

You will be required to provide the following information accurately at registration:

• Full legal name (as shown on your national ID)
• Date of birth (must be 18 or older)
• Valid mobile number and email address
• Current residential address
• Your preferred payment method (bKash, Nagad, Rocket, etc.)

For account verification, goya9 may request identity documents at any time, including a national ID card, passport, or driving licence. Withdrawals may be restricted until verification is complete.

You must be at least 18 years old to play on goya9. We are firmly opposed to underage gaming and make absolutely no exceptions to this policy.

If you reside in a country or region where online gaming is prohibited by law, you are not eligible to use goya9. It is your responsibility to know your local laws and regulations.

• Minimum age: 18 years
• The account holder and the payment account owner must be the same person
• Operating an account on behalf of another person is prohibited
• Bypassing geo-restrictions using a proxy or VPN is strictly prohibited

Deposits and withdrawals on goya9 are processed through popular mobile banking services in Bangladesh. All financial transactions are secured with SSL encryption.

Your account must be fully verified before submitting a withdrawal request. Unverified accounts cannot process withdrawals. Withdrawals must be made to the same payment method used for deposits.

Goya9 offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read carefully before acceptance. The following general bonus conditions apply to all promotions:

• Wagering Requirement: Each bonus comes with specific wagering requirements that must be met before a withdrawal can be made.
• Single Use: Each promotion can only be used once per account.
• Duration: All bonuses have an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Game Restrictions: Some bonuses may be restricted to specific games.
• Maximum Bet: Maximum bet amounts may be restricted while a bonus is active.

The following activities are strictly prohibited on goya9. Violations may result in permanent account closure and, where applicable, legal action:

• Fraudulent activity or attempting to hack the system
• Abusing bonuses by creating multiple accounts
• Money laundering or suspicious financial transactions
• Sharing your account with other players
• Using automated software or bots to play games
• Harassing or threatening other users
• Impersonating goya9 staff
• Operating an account using a false identity or misleading information

Goya9 reserves the right to suspend or permanently close any account at any time and for any reason. Accounts are typically suspended or closed for the following reasons:

• Violation of Terms
• Failure to cooperate with the verification process
• Suspicious Financial Activity
• Extended inactivity (more than 12 months)
• Apply for self-exclusion

You may close your account at any time. Please withdraw any remaining balance before doing so, as recovering funds after account closure can be a complex process.

Goya9 is deeply committed to responsible gaming. We want every player to enjoy gaming as entertainment, free from financial or emotional harm. To support this, we provide the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Self-Exclusion: Take a break from the platform for a set period of time
• Cooling-Off Period: Temporarily suspend your account for 24 hours to 30 days
• Reality Check: Periodic reminders to take breaks from gaming

If you feel that your gaming habits — or those of someone you know — are getting out of control, please contact our Responsible Gaming page for detailed help.

Goya9 takes the security of your personal information seriously. Data collected on our platform is used solely for service delivery, verification, and compliance with legal obligations.

We never sell your personal information to third parties. However, we are required by law to share information with relevant authorities when legally obligated. For more details, please see our Privacy Policy Read.

Goya9 reserves the right to modify, amend, or update these Terms & Conditions at any time. Registered users will be notified in advance of significant changes via email or through the platform.

Continued use of goya9 after any changes will be considered your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.